FAQ

How long does it take for my parcel to arrive?

It usually takes about 2-5 business days after payment. For virtual products, download permission is instant once we update your order to complete after your payment.

Can I customize the color for the products I buy?

Yes, to customize the product’s color, select “Other Color” when adding the item to your cart. Then, provide the Other Color’s RGB code in the Order Note section on the Checkout page before you click the Place Order button.

Partial view of a form with a pink button on the right side.

Can I pay by bank transfer?

Yes, we accept offline payment. Our bank information will be shown on the Order Details page once you have checked out the order.

Can I pay online with my card?

It depends. Generally, if our site supports your card, you can make the online payment with it.

Our site has integrated the PayPal Checkout plugin, which allows clients to pay via PayPal, Venmo (USA), Pay Later, and all major credit cards.

Besides the PayPal Checkout button, our site also enables the Debit or Credit Card button for direct card payment.

By clicking the Debit or Credit Card button, you open the card information form.

Here is the list of other card payments that our site also supports (via PayPal):

Bancontact (Belgium) | Blik (Poland) | EPS (Austria-based) | iDEAL (Netherlands-based, Europe) | MyBank (Europe) | Przelewy24 (Poland) | Multibanco (Portugal)